At this time, Chile Monster ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
We ship all products we directly carry on Mondays and Tuesdays of each week, and close out orders on Sunday evenings. If you order is received Monday or later, your order will go in for the following weeks orders. Chile Monster guarantees perishable orders with a 2 day transit or overnight air only. Customer accepts all risk of perishables shipping via ground, home, or 3 day Express FedEx delivery outside of the ground/home 2 day zone. Please pay attention to the tracking information sent once your order has shipped and be there for arrival of your package to get it immediately refrigerated. Chile Monster is not responsible for shipments left outside on porches in hot temperatures.
*Ristras, candles, and items from some of our boutique products ship directly from the manufacturer and will not fall under the guidelines of Monday/Tuesday shipping. Ristras can take longer to ship due to the "treating" and drying process. Email us with any questions you have.
Email us if you have questions: [email protected]